We will obtain personal data about you (including your name, address, date of birth, contact information, interests, payment details, financial information and opinions) and those whose personal data you have with express authority disclosed to us (‘others’) whenever you complete an online form or make a telephone enquiry with us to receive ourservices. If you submit an online enquiry you will be required to agree to the terms of this Policy which include permitting us to contact you for the purposes of the finance related enquiry via the contact means of which you provide us with thedetails of. i.e. email address, telephone number, etc.
For example, we will obtain personal data when you (e.g. contact us for any reason, or purchase services). In certaincircumstances, we may hold sensitive personal data if you provide us with such information if you feel that it is relevantfor the purpose of your enquiry, but we will not ask for such information. Any sensitive personal data obtained andrecorded will only be done so with your explicit consent.
We will use the personal data you disclose to us for the purposes described in Our Terms. These purposes include:
We may share your personal data with organisations as set out in the ‘Disclosure of personal data’ section below. If youhave opted-in to receive our marketing material, we will ensure that it is to your requirements and granular. We or they may contact you or others (unless you have asked us or them not to do so) by mail, telephone, text message, email, (each contact method requires its own consent via an opt-in selection) The nature of these marketing communication srelate to information on products, services, promotions and special offers which we believe may be of interest to you orothers. If you or others would prefer not to receive any further direct marketing communications from us or our business partners, it is possible to opt out at any time. See further ‘Your rights’ below.
We may disclose personal data which you provide to us to:
o our group companies (as defined in the Companies Act 2006);
o finance companies with whom we deal for the purposes of providing our services to you;
o Insurance companies with whom we deal for the purposes of providing our services to you and to verify information provided to us by you; and
o other third parties with whom we deal with in the course of providing our services to you; and
Please be aware that we will not sell or otherwise disclose any personal data provided to us to any other party.
We currently safeguard personal data by storing it on a CRM protected by password and shall ensure that from time totime we use no lesser technical and organisational measures to safeguard personal data which is disclosed to us. Whilst we will use all reasonable efforts to safeguard such personal data, you acknowledge that the use of the internet is notentirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention or compliance purposes.
If you give us information about others, you confirm that the other third party person has appointed you to act on his/her behalf. This is also relevant where others are concerned if you indeed ask another person to act on your behalf as a third party.
Under the third party authorisation, the other person can:
Such authorisation will remain in place until this has been revoked, either by verbal or written communication.
We use Google Analytics Advertising Features (‘GAAF’) through our website, which means that certain information aboutthe traffic on our website is collected. In light of using GAAF, We will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through GAAF unless we receive your express consentto that merger.
Furthermore, We are hereby notifying You that:
o Remarketing with Google Analytics
o Google Display Network Impression Reporting
o Google Analytics Demographics and Interest Reporting
You have the right to request access to your personal data which we process. This formal request is made under the DPA and is referred to as a Subject Access Request. If you wish to exercise this right and make a Subject AccessRequest, you should;
You have the right to require us to correct any in accuracies in your data free of charge. If you wish to exercise this right, you should:
You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish toexercise this right you should:
We will only process your personal data providing you have given your consent for us to do so. Under the provisions ofthe DPA, our firm’s lawful basis for processing personal data is based on a Legitimate Interest.
The legitimate interest relates to a legal requirement for the firm to hold your personal data and financial information on record for up to a total of six years. This six year period satisfies the requirement of our regulator, The Financial Conduct Authority and is also in line with other financial industry retention periods.
In the normal course of business there may be a need for EFL Vehicles Limited or any other firm associated to thebusiness, usually when processing an application for credit, personal data would have to be transferred outside of the European Economic Area (EEA) where those countries do not typically have the same protections and safeguards inplace for the protection of personal data to those countries within the EEA.
EFL Vehicles Ltd deal with a number of large, international corporations where data is likely to be transferred in this way. Assurances and processes will always be put in place and considered before any international transfer to a non-EEA country is undertaken to ensure the protection and security of the personal data.
We welcome your feedback and questions. If You wish to contact us, please send an email to firstname.lastname@example.org oryou can write to us at EFL Vehicles Ltd, Empire Business Park, Empire Way, off Liverpool Road, Burnley, Lancashire BB12 6HH or call us on 01282 423884. We may change this Policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you deal with us.
* All images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
F: 0845 230 4477
EFL Vehicles Ltd
Empire Business Park
off Liverpool Road
EFL Vehicles Ltd are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 722358
Registered in England & Wales with company number : 07800704 | Data Protection No : Z2918843 | VAT No : 121343365
Registered Office : Britannic House 657 Liverpool Road, Irlam, Manchester, Lancashire, M44 5XD
Specialists in Unlimited Mileage Van & Car Leasing.
Copyright © 2019 EFL Vehicles Ltd, All rights reserved.